This week’s Citizens Insider is about Charlottesville native Quintella Dudley, who joined the Lanier team just over a year ago. Quintella loves her job, her customers, and her fellow coworkers at the Market Street garage in Charlottesville, Virginia. She thrives in the customer service environment and is known for her genuine interest in connecting with people.
“From the day I interviewed Quintella, I knew she would be a great fit for our team. She always has a smile on her face and does not let the pressures of day-to-day life affect her work,” Senior Operations Manager Carl Kingdon says. Quintella—an undeniable go-getter—approached Carl in the garage one day to ask if he was hiring, and the rest is history. “Quintella is self-motivated and has proven herself in many ways. She took the initiative to learn how to change tickets in our equipment so that we had little to no downtime if tickets ran out while she was on her shift,” Carl says, reflecting on Quintella’s ongoing mission to ensure Lanier Parking is the best parking company in the city. Quintella thrives on executing the small things that make a big difference to her customers.
Fueled by self-motivation, Quintella says she looks forward to moving up within the company. She also enjoys teaching and leading others toward success, encouraging them in their own career paths. In addition to her career goals, one of Quintella’s biggest dreams is to travel—particularly to visit Africa!
Thank you, Quintella. We look forward to your continued journey with us, and we are grateful for your dedication to making the Lanier brand exceptional!