• Citizens Insider: Mark Tagami

    Oct 30, 2018

    Orlando Territory Manager Mark Tagami has been a long-time employee of Lanier Parking. In 2011, following the NBA lockout, Mark attended a job fair at the Amway Center, where he was hired and began his career as an Event Flagger for Orlando Magic games. The flexibility of Lanier’s schedule seemed perfect to him as he was a full-time college student and was looking to work around his school hours. Seven years and several promotions later, Mark finds that the best part of working for Lanier is facing unique challenges every day that must be met with unique solutions. As he says, “Th...

  • Citizens Insider: Sandy Kennedy

    Oct 24, 2018

    “Our Sandy,” as she is known around Wilmington, joined the Lanier family 5 years ago and has been a positive influence on parkers and Lanier employees ever since. Sandy works as an event cashier at the Wilmington Convention Center, where she enjoys meeting customers every day. Before working with Lanier, Sandy was employed in the medical field. During that time, she grew to love working with people, which is what actually drew her to Lanier to begin with. Her love for serving people is evident through her customer service and dependability. At reoccurring events, clients always ret...

  • Citizens Insider: Nathan Lucas

    Oct 18, 2018

    Diversity and advancement opportunities are some of the best assets of working with AmeriPark. For Senior Operations Manager Nathan Lucas, they are a few of his favorites. From his start with AmeriPark as a Lenox Square Mall Valet Attendant, to his current management position at Avalon in Alpharetta, Nathan has been growing into a superb leader. When it comes to his success, Nathan believes his accomplishments come from his commitment to excellence with his customers and his staff. His caring nature and attention to detail are also contributing factors. He says, “I believe every encounte...

  • Keeping the Human Touch in the Age of Technology

    Oct 17, 2018

    In today’s rapidly-advancing technological age, we get everything we need using our thumbs, forefingers, and our smart phones. We no longer need to call to order a pizza, make any kind of reservation, or even pay a bill. We can buy almost all our household needs through a few clicks on Amazon and have them delivered, sometimes even faster than if we went to a store ourselves. The Irreplaceable Human Touch At least today we can safely say we still need a person to valet park our cars, or carry our bags, but what about the future? With all this talk of self-driving automated cars, are we ...

  • Citizens Insider: Jeff Lane

    Oct 12, 2018

    After his early parking career with Ameripark and gaining 16 years of experience in the industry, Jeff Lane has returned to the AmeriPark family. Jeff has worked in many places including New Orleans and Boston and is now located in Houston. In his current role as a Senior Operations Manager at The Galleria, Jeff claims that his favorite aspect of AmeriPark is the company culture. Jeff’s accomplishments are a result of his hard work, dedication, and communication with clients. According to Jeff, it’s “finding ways to deliver a little lagniappe, a little something extra,â€

  • Healing Healthcare with Parking

    Oct 08, 2018

    Healing Healthcare with Parking A recent report from Morgan Stanley stated that 15% of US hospitals have weak financial metrics or are at risk of potential closure. To determine this, Morgan Stanley analyzed data from roughly 6,000 hospitals, citing weaknesses based on margins before interest, occupancy, and revenue. The struggle to merge accessibility with quality care has forced health systems to look at expansion into outside markets as a way to reach more users. As competition for patients and access rises, hospital operators must focus on the needs of the patient by providing a seamles...

  • Citizens Insider: Alexandria Brown

    Oct 02, 2018

    Atlanta Assistant Manager Alexandria Brown has been a Lanier rock star for 3 years now. Currently working with Brock Evans, CPP, Senior Operations Manager, at Buckhead Plaza, Alexandria’s favorite part of her job is being able to see the day to day live operations. Supervisor Brock Evans has raving reviews about Alexandria, stating that she “has been a tremendous asset to our operations at Buckhead Plaza. She brought a wealth of knowledge from her previous location and quickly became an expert on all of our systems and processes.” Alex has been and continues to be a pro...

  • Citizens Insider: Gezhagne Desalegn

    Sep 25, 2018

    This week’s Citizens Insider features an outstanding, long-time member of the Citizens family, Gezhagne “Gee” Desalegn. Gee has been with Lanier for 15 years. He currently works as a cashier at the 3344 Peachtree location, serving local parkers with his enthusiastic spirit.    Lanier’s teamwork-centric environment is Gee’s favorite aspect of his job. He enjoys making connections with coworkers and parkers, striving to leave a positive and lasting impression on everyone he meets. Gee will tell you that customer service is what led him to success, and super...

  • Driving Success: Mediterranean Village 2

    Sep 21, 2018

    We are happy to announce that Park One recently won the contract for Mediterranean Village 2, a residential property overlooking a sparkling marina in Williams Island, Florida. This addition to our portfolio marks the sixth property we manage in this prestigious community. As part of the Mediterranean Village 2 operation, Park One staff will primarily operate as doormen, controlling visitor entry and handling package receipts. For this function, we designed a special software to modernize the operation, as well as add additional security measures. Park One was able to win this deal by pr...

  • Beyond Public Parking Management 101

    Sep 19, 2018

    BEYOND PUBLIC PARKING MANAGEMENT 101 Creating a positive “parking experience” in today’s public-sector environment requires more than just the tactics of Parking Management 101. It means Driving Success! We must connect the dots, be fully accountable, and operate using a variety of best practices and protocol; not to forget passion! This dynamic approach enables parking professionals, whether working in public or private-sector capacities, to deliver seamless, transparent and accountable parking operations that are anything but status quo. TOTAL ACCOUNTABILITY Today’s...