News

  • 35 Parking Managers Enrolled into CPP Program

    Aug 10, 2018

    Citizens Parking is pleased to announce that 35 of its regional and field managers, including 25 municipal program managers, were recently enrolled in the Certified Parking Professional (CPP) program through the National Parking Association (NPA).  The Certified Parking Professional (CPP) program is one of the leading credentials in the parking industry.  Through the CPP program, Citizens Parking managers can: Further demonstrate their commitment to the parking profession; Pursue greater career opportunities and personal advancement; Gain recognition for their accomplishments and abili...

  • Citizens Insider: Justin Dahlgren

    Aug 07, 2018

    Happy work anniversary to Regional Manager Justin Dahlgren! This month, Justin has officially been with AmeriPark for 18 years. Over this time, Justin has moved up in ranks from a valet attendant when he was in college, to self-parking management in 2009, to his current position of Regional Manager. If you were to ask Justin about his favorite aspect of working at AmeriPark, he’d answer the opportunity for growth, which is aptly demonstrated by his career path. Justin candidly says that, as a college student seeking part-time employment, he had no intentions of establishing a career in the par...

  • Citizens Insider: Stephanie Reynolds

    Jul 31, 2018

    Stephanie Reynolds, our “gem,” has been a Lanier employee for over a decade. She began her career with Lanier as a cashier at the James Center in Richmond, Virginia and later transferred to her current position at Riverfront Plaza. When asked about her favorite aspect of being a Lanier employee, Stephanie will tell you plain and simple—it’s the people. She loves meeting new people each and every day, and greeting other employees as they arrive every morning. According to her manager, Carolyn Yancey, everyone that interacts with Stephanie feels the same way about her, “If Stephanie is out for a...

  • Being on the Bleeding Edge without Bleeding Out

    Jul 24, 2018

    Being on the Bleeding Edge without Bleeding Out: Properly Preparing your Parking Asset for the Future By: Cody Shealy, Vice President - Strategic Initiatives For years, the parking and transportation industry remained relatively unchanged with what was usually small and gradual technology improvements. Fast forward to today: the transportation ecosystem around us is evolving more quickly than many can keep up. Uber and Lyft vehicles are crawling all over metropolitan areas, shifting the demand model of parking. Peer-to-Peer bike and scooter rentals are popping up literally overnight, red...

  • The Little Things in Parking

    Jul 11, 2018

    The Little Things in Parking By: Steven Taff, Region Vice President Why do Roger Federer, Tiger Woods, Tom Brady, and Serena Williams dominate their sports and their opponents? Is it raw talent? Is it will? Of course, some of it is. But from Tom Brady's meticulous diet to Roger Federer's 12 hours of sleep per night, there's no denying that a key component of the success of these iconic athletes is their attention to the little things. Diet, sleep, hydration, recovery, even posture--they focus on every little detail in their practice and preparation. In the words of the late John Wooden, legend...

  • Driving Success: Aria on the Bay

    Jul 10, 2018

    Park One is proud to announce another new client: Aria on the Bay, a 53-story, 648-unit condominium located in the up-and-comping Edgewater district of Miami, Florida. Built by Melo Developers, Aria is amenity-focused and is virtually a small city in itself. Featuring a full-service spa, multiple restaurant spaces, daycare facilities, and an elevated pool level with food and beverage service, Aria is as close to living in a hotel as it comes. Through our excellent relationship with the Atlantic & Pacific Property Management Company, the Property Manager at Aria on the Bay, we were able to win ...

  • The Often Overlooked Asset in Commercial Real Estate

    Jun 12, 2018

    Far too often parking is an afterthought when commercial property owners are reviewing their assets. Parking services are often treated as commodities rather than what they really are, revenue-generating assets! All too often we are asked for the lowest price possible when submitting proposals for parking management services, in effect, commoditizing the parking aspect of the asset. Parking garages are assets that can generate significant revenues for owners. Parking facilities associated with office buildings can enhance the overall cash flow of that asset when operated in a manner that encou...

  • 4 Steps to Improve Hotel Valet Service

    May 01, 2018

    The definition of valet parking, per Merriam-Webster, is, “a service that provides parking of motor vehicles by an attendant”.  When I’m asked at networking functions what I do for work I often reply with, “I park cars for a living”.  While true (I mean; who am I to argue with Merriam-Webster or even myself?!), it’s so much more than that, particularly when referring to hotel valet parking. Valet attendants are more than people who “park cars for a living”.  When done properly, they create a warm welcoming environment upon arrival of the hotel, and a stress-free, efficient exit on the way out....

  • When the Rules Apply to Everyone, it Creates A Culture Where People Want to Stay On Your Team.

    Apr 17, 2018

    Coach Bill Belichick of the New England Patriots has a rigorous selection process for the Patriots. He often passes on what is considered a star player in favor of what fits with the Patriots' culture. His approach to hiring revolves around maintaining a strong "team first" culture. The philosophy is that, "fit before talent" of every position. This process screens out misfits, and Belichick finds like-minded players who share core values and work well together as a team. He always passes on athletes who grandstand and don't put the team first. He values team chemistry over individual talent, 

  • Citizens Insider: Shameka Gross

    Apr 11, 2018

    This Citizens Insider is about a kind act from Shameka Gross. This past Easter, Shameka Gross, our Valet Cashier at The Ritz-Carlton was standing at the valet desk when a little girl named Jenna greeted Shameka. Jenna came out with her father for a morning outing. Right away Shameka started to connect with Jenna and they began to talk about Easter and how much they loved bunny rabbits. During the conversation Shameka noticed that Jenna was wearing hearing aids, Jenna shared with Shameka that she had them since she was 9 months old, that she used to be really embarrassed by them. However, Jenna...